Sales Policy
Effective date: November 8, 2024
At Be Topix, we are committed to providing our customers with an enjoyable and satisfying shopping experience. This Sales Policy outlines the terms and conditions that apply to purchases made from our store. Please review these terms carefully before making a purchase.
1. Product Availability
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Stock Levels: All products are subject to availability. We strive to keep our inventory updated, but there may be instances where an item is out of stock after you have placed an order. In such cases, we will notify you as soon as possible and offer alternatives or a refund.
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Product Descriptions: We make every effort to accurately describe and display our products. However, slight variations in color, design, and texture may occur due to differences in monitor settings or product batches.
2. Pricing and Payment
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Pricing: All prices are listed in 100 $ and are subject to change without prior notice. Prices do not include applicable taxes, shipping, or handling charges, which will be added at checkout.
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Payment Methods: We accept the following payment methods. You must provide accurate and complete payment information at the time of purchase.
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Payment Security: All transactions are processed securely. We do not store your payment information on our servers. Please refer to our Privacy Policy for more details on how we protect your data.
3. Order Processing
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Order Confirmation: After placing an order, you will receive an order confirmation email with details of your purchase. Please review this information carefully. If there are any errors, contact us immediately.
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Order Changes: Once an order is placed, it cannot be modified. If you need to cancel an order, please contact us as soon as possible. Cancellations can only be processed before the order has been shipped.
4. Shipping and Delivery
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Shipping Options: We offer various shipping options, which will be displayed at checkout. Shipping costs are calculated based on the destination, weight, and size of your order.
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Delivery Times: Estimated delivery times are provided at checkout. Please note that these are estimates and not guarantees. We are not responsible for delays caused by shipping carriers or customs processes.
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Tracking: Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery.
5. Returns and Exchanges
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Return Policy: We accept returns and exchanges within 7 of purchase. Items must be unworn, unwashed, and in their original condition with tags attached. Please refer to our Refund and Returns Policy for more details.
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Return Shipping: The customer is responsible for return shipping costs unless the item was received damaged or defective.
6. Promotions and Discounts
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Promotional Codes: Promotional codes must be entered at checkout to receive the discount. Only one promotional code may be used per order. Promotions cannot be applied to previous purchases or combined with other offers.
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Sale Items: Sale items are final and may not be eligible for returns or exchanges unless otherwise stated.
7. Customer Support
- Contact Information: For any questions or concerns regarding your purchase, please contact our customer support team. We are here to help and will respond as quickly as possible.
8. Changes to This Sales Policy
We may update this Sales Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Please review this policy regularly to stay informed about our terms.